The Beans wrote:If they don't know what's wrong by now they must be stupid.
Honestly Darran, even the most unskilled PR cretin will have the marketing nous to give a magazine the old sob story about how they so want to turn a bad product around if only the community out there would forgive, forget and give us some constructive feedback so we can move forward etc etc. It's what PR companies are paid to do. And it never really works once a product is synonymous with the word "sh1t".
The thing has to deliver what they said it would. It's just not looking even remotely likely. A thread on a forum isn't going to come up with a miracle fix because there simply isn't one now.
My advice would be to bin the Game Gadget entirely then redesign and wait a couple of years before relaunching it under a completely different name and with a large amount of games immediately available from day one.
Can't argue with any of your points at all...the whole point of the other topic was basically to keep potential gg owners up to date with what was happening, and basically buyer beware. It also became a place gg owners could tell their stories as they'd had them deleted from the facebook and so called community forum for gg owners.
And at this stage, I'm guessing a few of us will keep it bumped with updates good and bad, so the full story remains. All too often chunks have been deleted on their official sites-which is why I do remain a little skeptical about the motives here. Seen their tactics too many times over the past few months to 100% trust them-they are for all to see in that topic, which is why it needs to be kept Bumped IMO.
The two founders need to come out from wherever they are and face the music IMO, not just move the PR from one company to the next. They have been told so many times what the issues are, it's screamingly obvious. And their forum going from excitement with the concept and promises, to polite frustration, to disappointment, to irritated, to impatience, to angry, then deletions, then banning, then refunds, then a ghost town...you would have to be pretty unclued up not to follow it.
Asking what we want to see here is kind of patronising-Look at the promises made! More like that! I just can't see them doing it, it's obvious the pre launch build up now was simply hollow boast without substance, and they aren't really sure what they're doing, nor how to do it-And so took it out on their customers, and ironically the developers...the very ones that could've helped! PR can't fix that.
They seemed to be happy letting customers go with refunds, while they chugged away on their other stuff. All those returned gg equals a customer let down by the company. They must face that> I'm not sure if they have tbh