I'll second that and add:
Took away the ability to install another OS.
Idiotic EULA that prohibits americans from joining a class action suit.
They also sold me a crappy rear projection TV with a known fault and then screwed all non-US customers out of an extended warranty.
Sony's stuff is overpriced garbage and I can't wait till they're out of business.
I did enjoy reading this on Kotaku
The comments as well as the commenters' ages and professions were:
"Previously, it (Sony) was great, but now the sun is setting somewhat." (36 year-old company employee)
"The hardware features are good, but they sometimes break." (23 year-old female sales clerk)
"The prices seem high." (23 year-old part-timer)
"Sony, what is it?" (19 year-old college student)
"An incompetent electronics maker." (23 year-old part-timer)
"None of its new products grab me. There's no excitement." (22 year-old job hunter)
And this is in Japan!